IVRs – Standard Abilities, Tips and Tricks
I didn't get a lot of feedback from last week's article on what you wanted to hear so I scanned the forums a bit and decided the IVR generated enough questions that I would put together an article...
View ArticleIVR (Digital Receptionist)
Information The 'Digital Receptionist' page is the interface used to setup your auto attendant when people call your business or home. Normally heard as "Thanks you for calling MYBUSINESS, for Sales...
View ArticleMiscellaneous Destinations
Overview Misc Destinations allow you to use anything you could dial from a standard extension as a destination. Example You might want to have an IVR option that is 'If you want to speak to rob, you...
View ArticleCreating an IVR
Digital Receptionist or IVR Information The IVR module provides the interface used to setup your auto attendant or digital receptionist when people call your PBX. Normally heard as"Thanks you for...
View ArticleAnnouncements
The Announcement module alows you to play an announcement to a caller. You can then send the caller to another destination or back to the IVR that sent him to the announcement. For example: IVR:...
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Creating an IVR
/*-->*/ Digital Receptionist or IVR Information The 'Digital Receptionist' page is the interface used to setup your auto attendant when people call your PBX. Normally heard as "Thanks you for calling...
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